Shipping Policy

Thank you for shopping with REQIVO. We are committed to delivering your order safely and efficiently.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days

• Canada: 7–18 business days

• Europe: 7–18 business days

• Australia & New Zealand: 7–15 business days

• Other countries: 10–20 business days

Tracking Information

• Tracking information will be sent via email once the order has been shipped.

• Tracking updates may take 2–5 business days to appear.

Delays

Delivery times may be affected by customs inspections, weather conditions, carrier delays, or peak shopping seasons.

Contact Information

REQIVO
Email: support@reqivo.com
Address: JL. GILI GEDE SURADADI TIMUR, RT/RW 002/224, KARANG BARU, SELAPARANG, KOTA MATARAM, NUSA TENGGARA BARAT, INDONESIA